FAQ

Scheduling an appointment for blood sampling
After receiving a referral from your general practitioner, physician or obstetrician, you can easily and quickly schedule an appointment for blood sampling online.

Scheduling an appointment for an examination
You can schedule an appointment for an examination online via MijnDiagnostiekvoorU.

Other
If you want to schedule an appointment for a pregnancy ultrasound, general ultrasound, multiple ultrasound exams during one appointment or a combination of different types of exams, please contact our Client Contact department: 088 - 21 41 149.

You can easily reschedule or cancel your appointment for blood sampling via the appointment portal for blood sampling. Simply enter the order code found in the confirmation email that you received after making the original appointment. You can easily reschedule or cancel your appointment for other exams via the MijnDiagnostiekvoorU client portal. You must log in to the portal with your DigiD for this.

If you have an appointment with Diagnostiek voor U, please remember to bring the following:

1. A valid ID (passport, driver's licence or ID card)
2. The referral letter from your general practitioner or physician
3. Are you taking any medication? If so, you must also bring an up-to-date list of all the medication you currently take. Your pharmacist can print out an overview for you.

You can use the MijnDiagnostiekvoorU client portal to check the results of laboratory research (blood, urine, stool and STD tests) and pathological examinations. You can also check the results of all other exams via the portal.

You are free to choose whether you want to look at your results before discussing them with your caregiver. Your caregiver will explain what your results mean during your next appointment. Bear in mind that looking at your results yourself may raise questions.

The results of blood, urine, stool and semen tests are generally available within three working days. We will immediately forward your test results to your general practitioner, physician or obstetrician. They should have informed you about when you would receive your test results. When the results of your full examination are known, they will be made available in the MijnDiagnostiekvoorU client portal.

The results of other exams are also available within three working days. Once available, they will be forwarded immediately to your general practitioner, physician or obstetrician. Once that happens, the results of your exam will also be available in the client portal.

The results of pathological examinations, e.g. tissue examinations or a cervical smear test, are generally available within six working days.

To optimally protect your medical information (in accordance with the General Data Protection Regulation), Diagnostiek voor U will never share test or exam results over the phone. Most results can be found in our client portal, which you can log in to with your DigiD. For technical reasons, some results cannot be shown in the client portal at the moment. You can always ask the person who ordered your test or exam, e.g. your general practitioner, about your results.

Diagnostiek voor U only vaccinates for institutions with whom we have a contract agreement. If your educational institution or employer has given you a form from Diagnostiek voor U, that means we can vaccinate you. Some vaccinations can be performed on location. Ask your educational institution or employer about this.

You must have a form to receive your first vaccination. If you do not have this form, you cannot get vaccinated. You can get a new form from your employer or educational institution.

Every vaccination contributes to your overall degree of protection. Did you receive your vaccination less than one year ago? If so, you can receive the remaining injections in accordance with the schedule (0-5 months). You can write this information on the form yourself. You must then have a titer test performed. Did you receive your vaccination more than one year ago? If so, you must go through the entire hepatitis B vaccination programme (three vaccination at 0-1-6 months and a titer test).

Yes, blood sampling can also take place in your own home, provided that your general practitioner, physician or specialist has submitted a special order for this. You cannot submit this order yourself. It must come from your general practitioner or physician.

You and your young child (aged 0-7) can have blood tests taken at our main branches - Boschdijk and Stratumsedijk. Many employees at these branches have ample experience with performing blood tests on young children. When making an appointment for your child in the Blood Test appointment portal, choose the 'blood test child (aged 0-7)' option. Your child's appointment will be scheduled at the appropriate location and time. You will be given a longer appointment to ensure that our employees have time to explain what will happen during the test.

You and your child (aged 8-12) can have blood tests taken at all our branches. If your child is anxious or is coming in for their first blood test, we recommend scheduling an appointment at one of our main branches in Eindhoven: Boschdijk or Stratumsedijk. Appointments are easy to make. Simply schedule an appointment for a ‘blood test child (aged 8-12)’. Next, choose the location, time and date. You will be given a longer appointment to ensure that our employees have time to explain what will happen during the test.

To get in touch with our Client Contact department, please call 088 - 21 41 149. Or check the contact page for all our contact details.

If you have a complaint following your visit to Diagnostiek voor U, you can submit it by completing a complaint form.

Diagnostiek voor U wants to provide the very best care. Your reviews are therefore very important to us. If you are satisfied with our services, please share your review via Zorgkaart Nederland. Sharing your experience with Diagnostiek voor U will help others who are considering using our services. You can also share your suggestions and compliments.

After a blood test or exam with us, we will email you an invitation to participate in our satisfaction survey, if your email address is known to us. This is entirely optional. With your feedback, we can keep improving our services.

With Diagnostiek voor U's client portal, you can easily schedule appointments for all tests (except blood tests) yourself. You can also view laboratory results (blood, urine, etc). This applies to results known to Diagnostiek voor U from 1 February 2021. You can also view the results of other tests and exams here. This only applies to results known to us from 1 November 2021.

You can also update your personal details on the portal and fill out questionnaires. Your responses will be added to your file, so that the employee performing the exam or test can access them. Detailed information about the client portal can be found on this page.

You will need a computer or tablet with internet access. You will also need a valid DigiD, consisting of a username and password, and you will have to verify your identity via SMS or the DigiD app. To make an appointment in the portal, you must have been referred to Diagnostiek voor U by your GP.

Go to www.diagnostiekvooru.nl and click on 'MijnDiagnostiekvoorU' at the top right. You will then be taken to the page where you can sign in to the portal with a valid DigiD. After logging in, you will be able to view your details.

Diagnostiek voor U puts its customers first. Our skilled, qualified and friendly employees will help you quickly and efficiently. Usually, you will be able to schedule an appointment for a blood test or medical exams such as X-rays, ultrasounds, function tests and pregnancy diagnostics within five days (depending on the exam).

No, Thrombosis Service (Trombosedienst) is a different organisation. Their phone number is: 040 – 214 12 62.

All information on fees can be found on the fees page and on the dedicated page of the examination in question.

People with a chronic disease (e.g. diabetes, pre-diabetes, cardiovascular risk, asthma/COPD) have to undergo regular testing at the request of their GP or nurse practitioner. Invitations are sent out for these tests. We charge an administration fee for these letters, which we call the registration fee. The costs will be invoiced after the test.

We charge a so-called order fee for drawing blood at one of our branches. The home test fee is a surcharge on this order fee for drawing blood at your home to cover our administrative and logistics costs.

We want to help you as quickly as possible, which is why we strive to keep waiting times very short. Take a look at the current overview of waiting times for the various exams or read more about our waiting times on this page.

When you make an appointment online, you will see a list of bookable appointments broken down by time, date and location. Simply choose the date and time that suit you best.